Privacy Policy

1. Overview

DetailAhead ("we," "us," "our") provides customer relationship management software for car detailing businesses. This Privacy Policy explains what information we collect from you and the businesses you work with, how we use it, and the choices you have.

2. Information we collect

We collect information in a few ways:

• Account information you provide when you sign up, such as your name, business name, email address, and phone number.
• Customer, vehicle, order, and financial records you enter into your DetailAhead account to run your business.
• Usage data, such as pages visited and features used, collected automatically to help us improve the product.
• Payment and billing details, processed by a third-party payment provider — DetailAhead does not store full card numbers.

3. How we use your information

We use collected information to operate and improve DetailAhead, provide customer support, send service-related communications, process payments, and comply with legal obligations. We do not sell your data or your customers' data to third parties.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (like sidebar state), and understand how the product is used. You can control cookies through your browser settings.

5. Sharing your information

We share information with service providers who help us run DetailAhead (such as hosting and payment processing), and when required by law. Any subprocessors we use are bound by confidentiality and data protection obligations.

6. Data security

We use industry-standard technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, and we continually work to improve our safeguards.

7. Data retention

We retain account and business data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations or resolve disputes. You can request deletion of your data at any time.

8. Your rights

Depending on where you're located, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, contact us using the details below.

9. Children's privacy

DetailAhead is intended for business use and is not directed at children. We do not knowingly collect personal information from children under 16.

10. Changes to this policy

We may update this Privacy Policy from time to time. We'll post the updated version here and update the "Last updated" date above.

11. Contact us

Questions about this policy? Reach us at hello@detailahead.com or via the contact form.